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Re: Crash after installing Autodesk® AutoCAD® Plant 3D 2014 Extension 2
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12-06-2013 02:26 AM in reply to: gschimmi
Hi Guido,
on my site Ext 2 works fine. Test the following four topics to resolve the issue here (I'm sorry but some of them has to do with re-install or similary stuff). Do the topics in this order:
Reset Autodesk Userprofile
Try Diagnostic Mode
Repair the installation
Clean uninstall and re-install
Reset Autodesk Userprofile
Note: Make sure that you back up any customized AutoCAD Plant 3D files before implementing this procedure
Close AutoCAD Plant 3D
Delete the following folders in Windows Explorer:
%AppData%\Roaming\Autodesk\<version of AutoCAD Plant 3D>
%AppData%\Local\Autodesk\<version of AutoCAD Plant 3D>
<version of AutoCAD Plant 3D>: for example: AutoCAD Plant 3D 2014
Delete the following registry key***:
HKeyCurrentUser\Software\Autodesk\AutoCAD\<Release version>\ACAD-<Product version>:<langunage version>
<Release version>: R19.1: 2014; R19.0: 2013; R18.2: 2012; R18.1: 2011; R18.0: 2010
<Product version>: D017: Plant 3D 2014; B017: Plant 3D 2013; A017: Plant 3D 2012; 9017: Plant 3D 2011
<Language version>: e.g. 407: German; 409: English
Restart AutoCAD Plant 3D
A progress bar pops up. This is the secondary installer. All deleted files and the registry key will be recreated.
***Warning: Improperly editing the Windows registry could render your operating system unusable.
Try Diagnostic Mode
Running Plant 3D in daignostic mode checks if some other service/application is prevending the correct run of AutoCAD Plant 3D.
Start - Run - MSCONFIG - Enter
Check 'Diagnostic Mode' in tab 'General'
Tab 'Services': Uncheck all except 'FlexNet Licensing Services 64'. This service needs Plant 3D for the start
Tab 'Startup': Uncheck all
Reboot your machine and test
If it is now working then a different service/application is prevending the correct start of Plant 3D. You have to re-check the services/tools again till you get the wretch.
Repair the installation
Do a repair of the installation (not a re-install) via control panel - programs and features
Clean uninstall and re-install
Look for those article to do a clean uninstall and re-install:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=22100879&linkID=9240617
Please, let me know if I could help you.
Regards
Bernd
Bernd Gerstenberger
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nice Weekend
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Also ich finde Unities gut ... und andere sicher auch
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cadwomen™
Plant ist wie Öl suchen, je tiefer man bohrt desto mehr kommt ans Tageslicht
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