Good afternoon, guys.

I had mentioned at PTC that I am experiencing a continuing problem with ProE 
and Intralink 3.1/3.2/3.3/3.4.  This is where, after using Pro for a while, 
and then working within the Intralink browser, ProE quietly exits.  This is 
happening to our users at least 3 times a day and is something that PTC has 
not been able to reproduce or resolve.

I have had a call open for this since June of 2004 - C4231506.  I've sent in 
dozens of trail and traceback.log files but haven't heard from PTC on this 
for at least 9 months.

I know from many other users that we are not alone.  Anyone experiencing 
this issue, please open a call with Tech Support so that this can receive 
the attention it deserves.

One thing you can do is to add to the Environmental Variables in Control 
Panel the setting ALLOW_CRASH and set the value to TRUE. (Start>Control 
Panel>System>Advanced Tab>Environmental Variables).  This will at least
bring up a dialog upon the exit and allow you to create the file 
traceback.log which PTC can use for debugging purposes.

Regards
Peter Brown
NC Programming Manager
Jarvis Products Corp

http://www.jarvisproducts.com