| Title |
Unable to Start ptcsetup or Pro/ENGINEER
on a Windows NT, Windows 2000 or Windows XP Machine when
Variable "winbootdir" is Set in the System. |
| Product |
Pro/ENGINEER |
Module |
INSTALLATION |
TPI ID |
112660 |
Created |
22-JAN-02 |
| Workstation |
All Windows |
Reported In Release |
N/A |
Reported In Datecode |
|
| SPR |
None |
Resolved In Release |
|
Resolved In Datecode |
|
Description ----------------- Pro/ENGINEER
or ptcsetup does not start on a Windows 2000 or XP
machine if: 1. The operating system is not a fresh
installation but upgraded from Windows 95, Windows 98 or
Windows ME. 2. The machine has a dual boot system
where a Windows 95, Windows 98 or Windows ME has been
installed as first.
Note: Dual boot and Windows
ME is not a certified operating system(s) to execute
Pro/ENGINEER or other PTC products.
Windows 95
and 98, uses an environment variable called "winbootdir"
to point to the Windows 95 or 98 loadpoint. This
variable is not used in Windows NT, Windows 2000, or
Windows XP. During an upgrade from Windows 95, 98, or ME
to Windows 2000 or Windows XP the variable is not
removed. The Pro/ENGINEER startup script and ptcsetup
script in versions prior to Release Wildfire set the
architecture to "i486_win95" if the variable
"winbootdir" exists.
Alternate
Technique ----------------- See Resolution
below.
Resolution ----------------- If the
system was upgraded from or set to dual boot with
Windows 95 or Windows 98, then the variable is set in
the "autoexec.bat" file. When upgraded from or dual boot
with Windows ME, it is set under #Control Panel #System.
Delete the line in the autoexec.bat file that
sets the "winbootdir" variable, save and reboot the
machine.
To remove the "winbootdir" environment
variable:
On Windows NT - Under #Control Panel
#System #Environment, select the environment variable
"winbootdir" from the System Variables section and
#Delete.
On Windows 2000 - Under #Control Panel
#System #Advanced #Environment Variables, select the
environment variable "winbootdir" from the System
Variables section and #Delete.
This issue is
resolved in Pro/ENGINEER Release
Wildfire. |
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