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PRODUCT: UG
SUBJECT: Can plot a disk file from DOS, but can't send to network printer in UG

SUBMITTED BY: STEVE LODER               SUBMITTED DATE:   09/04/98
IR #:         0697117                   DOCUMENT ID:      001-0697117
PLATFORM:     INTEL, AXP                OPERATING SYSTEM: WNT
OS VERSION:   4.0                       PRODUCT VERSION:  V11.1 AND HIGHER

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HARDWARE/SOFTWARE CONFIGURATION
-------------------------------

Unigraphics V11.1 and higher
Windows NT V4.0

SYMPTOM/PROBLEM
---------------

Use this solution only if:

1.  You are using Windows NT
2.  You are not able to plot to a network printer from Unigraphics.
3.  You are able to plot to disk file from Unigraphics and send the plot to 
    the network plotter from DOS using the command:   

    $ print /d:\\remotenode\share 

SOLUTION/WORKAROUND
-------------------

1.  Click on 'Start --> Settings --> Printers'.
2.  Double-click the 'Add Printer' icon; this will bring up the Add Printer 
    Wizard.
3.  Select 'My Computer', so that you can set up the system queue locally.     
    Click the Next button.
4.  Click the 'Add Port' button. Highlight 'LPR Port', and click on 'New Port'.

    If 'LPR Port' is not an available option, install the 'Microsoft TCP/IP  
    Printing' service; this is done by selecting; 

    Start --> Settings --> Control Panel --> Network --> Services 

    click on the 'Add' button. Select 'Microsoft TCP/IP Printing' from the 
    men and press OK when it is done. You will need to REBOOT after installing 
    this service. 

    When you return to the 'Add LPR compatible printer' window, you will now 
    see the option for LPR Port.
5.  The 'Add LPR compatible printer' box appears; in the first field, add the
    name (or ip address) of the server that the print device is attached to.   
    In the second field, add the name of the printer or print queue that is on 
    the server. Click OK.  

    If you are setting up the port for a HP JetDirect printer, enter the  
    TCP/IP address of the printer in the first field. In the second field 
    enter raw1 for an internal HP JetDirect adapter; if you have an external 
    HP JetDirect print server device, use raw1, raw2, or raw3 -- depending on 
    whether the HP JetDirect port that the printer is connected to is port 1, 
    2, or 3.
6.  Click on 'Close' in the Printer Ports window. You will then see that the
    port you created has a check mark next to it in the 'Add Printer Wizard'
    window.
7.  Click Next and select the applicable Manufacturer and Printer. Click Next.
    At this point, you may need to follow the prompts to install the driver if 
    it is not already installed.
8.  Keep the existing driver if it is already installed.  Click Next.
9.  Enter the name you would like the printer to be known by. We recommend 
    that you select a name in all lower-case characters. Click Next.
10. Share the printer and make sure the share name is in lower-case.
11. Print a test page to make sure that the queue works correctly.

Now follow the normal steps in setting up a UG plot queue using PQMGR.

IMPORTANT:

Make sure that in your Unigraphics plot queue settings, that the system queue
name is set to \\localnodename\sharename (for example \\nt1\hplaser).

REFERENCES/NOTES
----------------


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COPYRIGHT (C) by UGS, Inc.
ALL RIGHTS RESERVED.  No distribution except provided under contract

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